Customer Quality Engineer

Mesa, Arizona
G8
07/13/2022
Mesa, Arizona or Sidney, New York
Depends on Experience  Annual
Full-Time

The successful candidate will provide leadership and technical expertise to identify, resolve and eliminate quality issues and problems.


The Role

Amphenol Aerospace Operations is seeking a Customer Quality Engineer to work out of its state-of-the-art facility in Mesa, AZ or Sidney, NY. 

Flexible work options available. 

The key responsibilities of the Customer Quality Engineer include, but are not limited to:

  • Interface with customers to address product quality concerns, actions, and improvements.
  • Advocate for Continuous Improvement and Zero Defect Mission of related manufacturing and business processes.  
  • Analyze and discuss quality concerns with assigned manufacturing departments.  
  • Develop a technical proficiency and communicate thoroughly with customers.
  • Identify, prioritize, and address all significant and repetitious quality problems.
  • Utilize LEAN principles and Six Sigma Methodology in pursuit of the Amphenol Aerospace Zero Defect Mission.
  • Complete failure analysis on customer returns, organize containment activities, and issue corrective actions.
  • Initiate and verify the effectiveness of formal Corrective Actions.
  • Maintain thorough knowledge of ISO-9001, AS-9100, Amphenol's Quality Manual, and subordinate procedures. 
  • Work extensively with Amphenol's computer system, both the AS400 main frame and the local PC network. 

The Location

  • Mesa, AZ
    • 25 minutes from Phoenix, AZ
  • Sidney, NY
    • 30 minutes from Binghamton, NY
    • 20 minutes from Oneonta, NY

The Person

The key skills and qualities of a Customer Quality Engineer at Amphenol Aerospace Operations:

  • Four year degree in Engineering discipline or similar degree
  • Knowledge of statistical methods, computer fluency, and interpersonal skills
  • Applicable experience in an industrial/manufacturing environment, preferred 
  • Microsoft Excel, PowerPoint, Word, and Data3 software
  • Some lifting and carrying of small loads may be required
  • 25% travel required, ability to travel to the other plants and/or customer facilities as needed 

The Company

With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 95 years.

Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions.

Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement.

We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work.

Amphenol offers a competitive salary and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).

Amphenol is a proud Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status. We aim to create an inclusive working environment where all employees are respected and treated equally regardless of their gender, race, sexual orientation, disability, religion or age.

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