Customer Quality Engineer

Sidney, NY
Sidney, NY
Depends on Experience 

Provide leadership and technical expertise to identify, resolve and eliminate quality issues and problems.

The Role

Amphenol Aerospace Operations is seeking a Customer Quality Engineer to work out of its brand new, state-of-the-art facility in Sidney, NY. 

The key responsibilities of this Customer Quality Engineer include, but are not limited to:

  • Interface with customers to address product quality concerns, actions, and improvements.
  • Advocate for Continuous Improvement and Zero Defect Mission of related manufacturing and business processes.  
  • Analyze and discuss quality concerns with assigned manufacturing departments.  
  • Develop a technical proficiency and communicate thoroughly with customers.
  • Identify, prioritize, and address all significant and repetitious quality problems.
  • Utilize LEAN principles and Six Sigma Methodology in pursuit of the Amphenol Aerospace Zero Defect Mission.
  • Complete failure analysis on customer returns, organize containment activities, and issue corrective actions.
  • Initiate and verify the effectiveness of formal Corrective Actions.
  • Maintain thorough knowledge of ISO-9001, AS-9100, Amphenol's Quality Manual, and subordinate procedures. 
  • Work extensively with Amphenol's computer system, both the AS400 main frame and the local PC network. 

The Location

  • Sidney, NY
  • 30 Minute Drive from Binghamton, NY
  • 20 Minute Drive from Oneonta, NY

The Person

The key skills and qualities of a Customer Quality Engineer at Amphenol Aerospace Operations:

  • Four year degree in Engineering discipline or similar degree
  • Knowledge of statistical methods, computer fluency, and interpersonal skills.
  • Applicable experience in an industrial/manufacturing environment, preferred 
  • Microsoft Excel, PowerPoint, Word, and Data3 software.
  • Some lifting and carrying of small loads may be required. 

Amphenol Aerospace requires documentation that you have been or have started the vaccination process for COVID-19 within 30 days of hire. Accommodations will be considered for candidates with disabilities and/or sincerely held religious beliefs.


The Company

With manufacturing sites in Sidney, NY, Mesa, AZ, Nogales, MX, and a Design Center in Pasadena, CA, Amphenol Aerospace Operations has been a leader in designing and manufacturing electrical components for the aviation and commercial airplane industry for over 85 years.

Focusing on serving the needs of advanced and challenging market segments, we pride ourselves on our consistent ability to innovate and provide the markets with new creative solutions.

Working at Amphenol means you are recognized and valued for your contributions because we believe that our human capital is the most valuable asset we have. We support and encourage career development for all employees and have ample opportunities for advancement.

We pride ourselves for being customer-centric, accountable, reliable, and enthusiastic in all that we do. These values are ingrained in each of us and contribute to a culture of teamwork and meaningful work.

We aim to create an inclusive working environment where all employees are respected and treated equally regardless of their gender, race, sexual orientation, disability, religion or age.  

Amphenol offers a competitive salary and benefits. The candidate must be able to legally work in the United States; we are unable to provide sponsorship. Position requires candidate to be a U.S. person as defined in ITAR, 22 CFR 120.15 (U.S. Citizenship or Resident Alien Status) and defined by 8 U.S.C. 1101(a) (20).

Amphenol is a proud Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, sexual orientation, gender identity or expression, national origin, age, protected veteran status or disability status.

Amphenol – Making History, Designing the Future